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In order to be completely successful in today’s global workplace, customer and associate information needs to be directly at your fingertips. Intra.Net’s Contact Manager is the application that will assist you in storing and organizing your customer and associate contact information, while remaining completely mobile. Plan, track, group and automate your customer management in order to make the most of your leads. Intra.Net’s Contact Manager will always keep you up to date, simply sync it with your Outlook® and Palmä Pilot. You can also attach important files and notes to your contacts if necessary.
Creating a Contact Manager Application Note: If you are not an Administrator, and you
wish to add this application to the Company Headline section, you must
have at least the Read and Post access right at the Company
Headline section (Root). Note: If you are not an Administrator, and you
wish to add this application to a Section that exists within the Company
Headlines section, you must have at least the Read access right at
the Company Headline section (Read), and at least Read and Post
at the Section.
Note: The Create
New Application dialog appears.
Note: The Name
of the application should also be clear to other Users who read it.
Note: The Choose
Folder dialog appears.
ü
If you have
been given at least the Read and Post access rights at the Root
of the Intranet, you are able to add the application to the Root and to
any Section that you have Read and Post. Click on Company Headlines to have
the application sit at the root of the Content Browser, or click
on the desired Section to add the application there. ü
If you have
been given at least the Read and Post access rights at the Root
of the Intranet, and you would like to add the application to a Section, you
may have to locate the Section as it may be hidden within another Section. Therefore, you must click on the Section’s plus
sign (+) to expand its contents.
Once you have located the Section, click on it to save the application
there. ü
If you have
the Read right only at the root, you can only add the application to
your My Section area. Click on My
Section within the Choose Folder dialog to save it there.
Note: Remember, an Application cannot be added to
another application.
Note: The Quickbar
allows you to set your own personal shortcuts to frequently accessed
Applications rather than navigating throughout the Content Browser to access
them. A Shortcut is your own
personal quick link that no other system member is able to view. Once the shortcut is created it is located
on one of the left Containers that you created; the container depends on
which one you select from the drop-down menu.
If you have not created containers and would like to, refer to Quickbar
Settings - Create a Container on Your Quickbar
within the Help Guide.
Note: If you have
saved the Application to the wrong location within the Content Browser, you
must have at least the Read, Post and Modify access right
within the Section to delete the application. Note: The Application
is now added to the Content Browser to the chosen location.
Assign User and Group Access Rights to your Contact Manager Application If System Members are to have access
to the Contact Manager Application, you must assign User or Group
Access Rights. Follow the instructions
below to assign User or Group Access Rights to the Contact Manager Application. Assigning the following access rights to Users or Groups within Applications will allow them the following privileges: Four different User Access Rights exist: Read,
Post, Modify and Admin. ü
Read - view
documents/files/images/links/events/contacts/etc within a Section or
Application. ü
Post - add new
documents/files/images/links/events/contacts/etc to a Section or Application. ü
Modify - edit any
existing documents/files/images/links/events/contacts/etc within a Section or
Application but unable to post new documents. ü
Admin - The User is
given Administrator privileges for a particular Section or Application allowing
them complete control over documents/files/images/links and assigning Users
Access Rights in that particular area. This User becomes a Section or Application
Administrator. Permissible User Access Right Combinations ü
Read - allows the User to only view items within
a Section or Application, the User is unable to post and modify new and
existing items. ü
Read – Post - allows the User to view and post new
items within a Section or Application but the User is unable to modify existing
items. ü
Read – Modify - allows the User to
view and modify existing items within a Section or Application but the
User is unable to post new items. ü
Read – Post –
Modify - allows the User to view, post and modify new and existing
items within a Section or Application. Note: As a
security measure, you are unable to assign Access Rights to any applications
that exist or are added to your My Section area. You are the only User that is able to see
the information that is stored here. Note: If you are not a System Administrator, you
must have at least the Admin access right within this application to
perform this function. Contact your
System Administrator or someone who has Administrator privileges in this area. 1.
First, you must locate the Contact Manager Application
within your Content Browser. The
location depends on whether you saved the Contact Manager Application to a
Section area or to the Root area (Company Headlines) of your
Intranet. If you saved the Contact Manager Application
to a Section area, click its plus sign (+), otherwise, it should
be visible within your Content Browser. 2.
Within the Content
Browser, click on the lock 3.
Make sure the Access
Rights tab is selected. Note: The application you have currently accessed has automatically inherited its Access Rights from its parent section.
Note: The All Users and Admin Users groups may be automatically added to this section or application. You may use these groups or you may implement your own system. They have been added for your convenience.
Note: If a User belongs to a group that has already been assigned Access Rights, you may override their group access rights by assigning them individual User rights to the Section or Application. Note: If Users or Groups have already been added to this
Contact Manager Application, you may view them in several ways. For example, click Show All to list
both individual Users and Groups that have been assigned access or click Show
Users to list only individual Users who have been given access or click Show
Groups to list only User Groups who have been given access. 4.
Click Assign User Rights or Assign Group Rights.
Note: The Assign Access Rights dialog appears. Note: All Users
and Groups of the Intranet are listed. Note: When assigning User or Group Access Right s to a Section or Application that exists within the Company Headline section, the User or Group to be assigned, must have at least the Read access right within the Company Headline main section, before any access rights can be assigned to any of its Sections or Applications. If you do not have this ability, contact your System Administrator. 5.
Check the checkbox next to the User(s) or Group(s) that is
to be assigned Access Rights within the Contact Manager Application. Note: You may check more than one User or Group, if they are to be
assigned the same access rights. 6.
Within the User Permissions or Group Permissions
area, check the Grant checkbox next to the appropriate Access Rights
(Read, Post, Modify or Admin) that the User(s) or
Group(s) is to have within this area.
For more information on Access Rights, refer to
Assigning User Access Rights. 7.
Click Save on the dialog. Note: The User(s) or Group(s) is now added to the Access Rights
area with the assigned permissions visible. 8.
If you would like to change the Access Rights assigned to
the User, simply click on the User or Group within the list. Note: The Permissions dialog for that User or Group appears
with the assigned access rights. 9.
Reassign the User or Group access rights and click Save
on the dialog. Note: The User or Group is now reassigned access rights.
Modifying Your Contact Manager Application Properties Here you are able to change the name
of the Contact Manager Application or choose another Icon for it. Both changes will be visible within your Content
Browser. The name you select for
the Contact Manager application should be clear so it is recognizable by other
Users Note: If you are not a System Administrator, you
must have at least the Admin access right within this application to
perform this function. Contact your
System Administrator or someone who has Administrator privileges in this area.
1. First, you must locate the Contact Manager Application within your Content Browser. The location depends on whether you saved the Contact Manager Application to a Section or to the Root section (Company Headlines) of your Intranet. If you saved the Contact Manager Application to a Section, click its plus sign (+), otherwise it should be visible within your Content Browser.
2.
Within the Content
Browser, click on the lock
3.
Select the Properties
tab. Note: Here you are able to modify the Contact Manager
Application’s Name, as well as select an icon for the application. 4. Within the Name field, enter a new name for the Contact Manager Application and/or select a new icon.
5.
Click Save Changes. Note: The Contact Manager Application’s changes are now modified
within your Content Browser. Import/Export Contacts with Outlook®
The Intra.Net™ synchronization feature allows you to quickly and easily
import and export your Outlook® contacts and appointments with the Contact
Manager applications.
Importing Contacts to your Intranet
from Microsoft Outlook®
Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manager application that is to be
accessed.
Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2.
Click Import/Export.
Note: The Import/Export
Wizard dialog appears. 3.
Click Next. 4. Select Import Data into your IMS (Information Management System) and click Next.
5. Select Microsoft Outlook 97/2000/XP as the source to be importing from and click Next.
6.
Select from
the following choices how duplicate contacts should be handled and click Next: ·
Replace
duplicates with the items imported ·
Allow
duplicates to be created ·
Do not import
duplicate items
7.
Click Finish
to import your contacts into this particular Contact Manager application. Note: Outlook™
contacts are now added to the Contact Manager contact list. Exporting Contacts from your
Intranet to Microsoft Outlook®
System Members who have been given Read and Post access rights within a Contact Manager application are able to export their contacts from Outlook into their Intranet Contact Manager application. Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manager application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2.
Click Import/Export. Note: The Import/Export
Wizard dialog appears. 3.
Click Next. 4. Select Export Data from your IMS (Information Management System) and click Next.
5. Select Microsoft Outlook 97/2000/XP as the source to be exporting to and click Next.
6.
Select from
the following choices how duplicate contacts should be handled and click Next: ·
Replace
duplicates with the items imported ·
Allow
duplicates to be created · Do not import duplicate items
7.
Click Finish
to export the contacts from this Contact Manager application into Outlook®. Note: Your Intranet
contacts are now added to Outlook®. Exporting Contacts to your Palm™ Pilot
System Members who have been given Read and Post access rights within a Contact Manager application, are able to export their contacts from their Intranet Contact Manager application to their Palm™ Pilot. Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manger application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2.
Click Import/Export. Note: The Import/Export
Wizard dialog appears. 3.
Click Next. 4. Select Export Data from your IMS (Information Management System) and click Next.
5. Select Palm™ Pilot as the source to be exporting to and click Next.
6.
Select from
the following choices how duplicate contacts should be handled and click Next: ·
Replace
duplicates with the items imported ·
Allow
duplicates to be created ·
Do not import
duplicate items
7. When prompted, activate the Hot Sync button on your Palm™ Pilot.
8.
Click Finish
to export the contacts from the Contact Manager application to your Palm™
Pilot. Note: Your Intranet
contacts are now added to your Palm™ Pilot. Importing Contacts through a
Comma
Separated Values (CSV) file
Import your contacts through a Comma Separated Values (CSV) file; however, before you are
able to do this, your contacts must be properly stored within a CSV file format
saved on your computer system. For
instructions on saving your contacts in a CSV file format, refer to, Exporting Contacts from Yahoo®, Outlook® and Outlook
Express® below to create a CSV file in these applications. Once this has been done, you may then
proceed with the following instructions. Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manager application name that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2.
Click Import/Export. Note: The Import/Export
Wizard dialog appears. 3.
Click Next. 4. Select Import Data into your IMS (Information Management System) and click Next.
5. Select Comma Separated Values (CSV) file as the location of the stored contacts and click Next.
6.
Click Browse to provide the path to the Comma Separated Values
(CSV) file that contains the data you want to add to your intranet Note: The Open dialog appears. Note: Make sure you remember the saved location of
your CSV file on your local system. 7.
Select the CSV file on your local system and click Open. 8.
Click Next. 9.
How are your fields delimited? Select the appropriate options
listed until your data appears correct in the preview window. A Delimiter is used to separate the
User information within your CSV file. If the delimiter used is not listed, select
the Other option and within the text field, enter the delimiter used. Note: Select either ( ), ( " ), or ( ' ) for your strings of text from the Text
Qualifier drop-down menu. 10.
Click Next. 11. From the Intra.Net™ fields listed, select from each drop-down menu the corresponding field to your CSV file. If there is no match, leave the selection empty.
Note: You may select a field from your CSV file more than once. For example, if you did not include the
Username information in your CSV file, you may want the Username to be the
User’s last name, select the Last Name field from the Username
drop-down menu. 12.
Click Next. 13.
Click Finish to import your contacts
into the Contact Manager application. Note: Your CSV file
contacts are now added to the Contact Manager’s contact list.
Exporting Contacts from Yahoo®, Outlook® and Outlook Express®If you need assistance exporting your contacts from the
following applications Yahoo®, Outlook® or Outlook Express®, follow
the instructions below. Exporting Contacts from
Yahoo!®
Note: The File Download dialog appears.
Note: The Save As dialog appears.
Note: Now refer to Importing Contacts through a
Comma
Separated Values (CSV) file. Exporting Contacts from Microsoft
Outlook®
If you have contacts in Microsoft Outlook® perform the
following steps to export them:
Note: Now refer to Importing Contacts through a
Comma
Separated Vales (CSV) file.
Exporting Contacts from Microsoft Outlook Express®If you have contacts in Microsoft Outlook
Express® perform the following steps to export them:
Note: Login to your Intra.Net™ Intranet. Note: Now refer to Importing Contacts through a
Comma
Separated Vales (CSV) file.
Create New Contact Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manger application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2.
Click Create
New Contact. Note: The New Contact form is visible within the lower document
window. 3.
Enter the
contact’s information. Note: First and Last
name are mandatory. 4.
Click Save. Note: The contact is
now created and placed in your Contact List.
Create Contact Groups Note: If you are not a System Administrator, you
must have at least the Read and Post access rights within this
application to perform this function.
Contact your System Administrator or someone who has Administrator
privileges in this area. 1.
Within the Content
Browser, click on the Contact Manager application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. 2. Click Show Groups.
3.
Click Create
New Group. Note: The Add New
Contacts Group form appears in the lower document window. 4.
Within the Group
Name field, enter the name of the Group. Note: All existing
contacts are listed beneath the Group Members. 5.
Check the
checkbox(es) next to the contact(s) that are to belong to this particular
group. Note: Click Next
Page or Previous Page to scroll through your pages of contacts. 6. Once you have finished
selecting the members of this group, click Save.
Note: The Contact group is now listed with the
number of members, as well as the Group
Name.
Viewing Contacts View Contacts Only Note: If you are not a System Administrator, you
must have at least the Read access right within this application to
perform this function. Contact your
System Administrator or someone who has Administrator privileges in this area. 1.
Within the Content
Browser, click on the Contact Manger application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. Note: All existing contacts are listed in the top
document window. 2. Click on the contact’s name to view the contact’s information in the lower document window.
View Contact Groups Only Note: If you are not a System Administrator, you
must have at least the Read access right within this application to
perform this function. Contact your
System Administrator or someone who has Administrator privileges in this area. 1.
Within the Content
Browser, click on the Contact Manger application that is to be
accessed. Note: If the
application you are seeking exists within a Section, you must click on
the Section’s plus sign (+) to view the contents. Once you have located the application within
the Section, click on its name. |